One of the primary ways Constellation SAS helps clients boost their organizational effectiveness is by visually mapping and analyzing their informal human networks, providing the critical business intelligence they need to drive collaboration, innovation and large-scale organizational change.

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In the Post-Merger Integration ("PMI") process, our Organizational Connectivity™ Analysis provides powerful tools for unveiling communication and collaboration patterns between business units.  In the same way that an X-ray machine allows a doctor to see exactly where a patient’s bones are broken, Organizational Connectivity™ enables managers to identify precise areas where a network has inappropriate gaps so that they can quickly implement measures to bridge those gaps.  And just as a doctor will take additional X-rays after a period of time to examine how well the patient’s bones are healing, Constellation SAS can conduct a follow-up analysis (usually after 6 to 12 months) to show how well the integration measures are working.

The Organizational  Connectivity™ Analysis, however, is only one component of our approach.  Our Post-Merger Integration support services also include the Integration Process Assessment and the Cultural Progress Assessment.  

 

The Integration Process Assessment measures the effectiveness of the company’s mechanisms for creating change in eight key areas: 

  • Diffusion of the company’s new vision, values and strategy
  • Communication of the integration process
  • Critical knowledge transfer
  • Integration of business practices
  • Management of staffing, re-recruiting and relocation decisions
  • Management of employee satisfaction issues: benefits, pay, job responsibilities, reporting relationships, etc.
  • Preserving and enhancing safety, ongoing operations, sales and customer service
  • Management of changes in decision-making roles and responsibilities

 

The Cultural Progress Assessment evaluates the company’s developmental progress in several areas of organizational values and mores, including:

  • Knowledge sharing values
  • Feedback and interpersonal communication
  • Decision-making processes and authority
  • Leadership and managerial behavior
  • Policies, rules and procedures
  • Time orientation
  • Customer focus
  • High performance
  • Employee involvement
  • Training and continuous learning
  • Organizational customs, norms and ceremonies